Relevante informatie

Retourbeleid

Wij hebben een retourbeleid van 15 dagen, wat betekent dat je 15 dagen na ontvangst van je artikel een retourverzoek kunt doen.

Om in aanmerking te komen voor een retour, moet het artikel in dezelfde staat verkeren als waarin u het hebt ontvangen, ongedragen of ongebruikt, met labels en in de oorspronkelijke verpakking. U heeft ook de bon of aankoopbewijs nodig.

Om een retour te starten, kun je contact met ons opnemen via deze contactpagina. Als uw retour wordt geaccepteerd, sturen we u een retourlabel en instructies over hoe en waar uw pakket moet versturen. Artikelen die zonder eerst een retourverzoek te doen naar ons teruggestuurd worden, worden niet geaccepteerd.

U kunt altijd contact met ons opnemen voor retourvragen via onze contactpagina.

Schade en problemen
Controleer bij ontvangst van uw bestelling direct of alles in orde is en neem contact met ons op als het artikel defect is, beschadigd of als je de verkeerde ontvangt, zodat we het probleem kunnen evalueren en oplossen.

Uitzonderingen / niet-retourbare artikelen
Sommige soorten artikelen kunnen niet worden geretourneerd. Bijvoorbeeld, op maat gemaakte producten (zoals speciale bestellingen of gepersonaliseerde artikelen) en persoonlijke verzorgingsproducten (zoals beautyproducten). Wij accepteren ook geen retouren voor gevaarlijke materialen, brandbare vloeistoffen of gassen. Neem gerust contact op als je vragen of zorgen hebt over je specifieke artikel.

Spijtig genoeg kunnen wij geen retouren accepteren voor sale artikelen of cadeaubonnen.

Ruilen
De snelste manier om te zorgen dat u krijgt wat u wilt, is om het artikel dat u hebt terug te sturen en zodra de retour is geaccepteerd, een aparte aankoop te doen voor het nieuwe artikel.

Terugbetalingen
We zullen u op de hoogte stellen zodra we je retour hebben ontvangen en geïnspecteerd, en laten weten of de terugbetaling is goedgekeurd of niet. Als het is goedgekeurd, wordt u automatisch terugbetaald op de oorspronkelijke betaalmethode. Houd er rekening mee dat het enige tijd kan duren voordat uw bank of creditcard dit verwerkt.

Privacy statement (EU)

At Boeren Artikelen, we respect the privacy of our customers and are committed to protecting their personal information. This privacy policy explains how we collect, use, and share personal information about you when you visit or make a purchase from our website.

Collection of Personal Information

We may collect the following types of personal information from you:

  • Contact information, such as your name, email address, and postal address
  • Payment information, such as your credit card number and expiration date
  • Demographic information, such as your age and gender
  • Other information you may provide, such as your preferences and interests

Use of Personal Information

We use the personal information we collect from you for the following purposes:

  • To process and fulfill your orders
  • To send you promotional materials and updates about our products and services
  • To personalize your shopping experience
  • To improve the content and functionality of our website
  • To communicate with you about your account and your purchases

Sharing of Personal Information

We may share your personal information with the following third parties:

  • Payment processors, such as PayPal and Stripe, to process your payment information
  • Shipping companies, such as USPS and UPS, to deliver your orders
  • Marketing partners, to send you promotional materials and updates about our products and services

Security of Personal Information

We take reasonable measures to protect the personal information we collect from you from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your personal information.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality and performance of our website, to personalize your shopping experience, and to analyze how our website is used. You can adjust your browser settings to control the use of cookies, but please note that some features of our website may not be available if you disable cookies.

Your Rights and Choices

You have the following rights with respect to your personal information:

  • The right to access and request a copy of your personal information
  • The right to request the correction or deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to request that we restrict the processing of your personal information
  • The right to request the transfer of your personal information to another party

To exercise any of these rights, please contact us using the contact information provided below.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at via the contact form.

By signing up via text you agree to receive recurring automated marketing messages and shopping cart reminders from OfinoLights at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg frequency varies. Msg & Data rates may apply. View Privacy Policy & ToS

Terms of service

Terms and Conditions
Last updated: January 28, 2023
Please read these terms and conditions carefully before using Our Service.

Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.


Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email:

klantenservice@boerenartikelen.nl


By consenting to Boeren Artikelen’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at klantenservice@boerenartikelen.nl for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

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